We undertook a comprehensive risk assessment in line with government guidelines which has meant that the majority of the ST team have returned to the office. Those who are clinically vulnerable are still working from home and will continue to do so until the government advice is updated. We may still see some level of projects timescales being stretched but certainly, things have improved to what they were a number of weeks ago.
For maintenance support contract holders, we have more of the Service team back in the office and will continue to be able to support using our main office telephone number, our online maintenance database, the out of hours support phone and our service teams personal phone/email.
As part of our detailed risk assessment, we still encourage wherever possible to have visits and meetings conducted via the use of remote meeting facilities such as Skype, Zoom or Microsoft Teams. We have also been able to offer remote Factory Acceptance Testing services.
At this point we would like to again, thank everyone for their continued support and for choosing Swinton Technology.
Stay safe and we look forward to working with you in a healthier future.